Privacy Policy

SPBU77 Privacy Policy – Data Protection You Are Our Priority

At SPBU77, your privacy is more than a legal obligation — it is our commitment. Find out exactly how we collect, store, use, and protect your personal information at all times.

Updated: 1 January 2026
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Why Your Privacy Safe With SPBU77

Six core pillars that underpin our commitment to protecting every detail of SPBU77 members' personal information.

End-to-End Data Encryption

All data transmitted between your device and SPBU77 servers is protected by TLS 1.3 encryption — the highest security standard in the industry. No third party can intercept or read your sensitive information.

Strict Access Control

Only authorised staff may access members' personal data, and only for legitimate operational purposes. All access is automatically logged and regularly audited by our internal security team.

Secure Data Storage

Member data is stored on servers protected by multi-layered firewalls, intrusion detection systems (IDS), and regular backups. Our data centres comply with strict physical and digital security standards.

No Data Sales

SPBU77 has never and will never sell, rent, or trade members' personal information to any third party for marketing or commercial purposes. Your data is used solely for the operation of our platform.

Secure Identity Verification

Our KYC process uses fully encrypted channels. Uploaded identity documents are stored in an isolated environment with separate access controls and are deleted upon completion of verification in accordance with our data retention policy.

User Rights Respected

You have the right to access, correct, transfer, or request deletion of your personal data at any time. SPBU77 processes all data rights requests within 30 business days, in line with international data protection best practices.

1 Introduction

This Privacy Policy explains in detail how SPBU77 collects, processes, stores, and protects your personal information when you use our platform at spbu77.vu. This applies to all registered members, website visitors, mobile app users, and anyone who interacts with SPBU77 services in any form.

We understand that trust is the foundation of every meaningful relationship. When you entrust your personal information to us, we take full responsibility for ensuring it is handled with care, stored securely, and used only for purposes you have agreed to. There are no compromises on this.

By registering or continuing to use the SPBU77 platform, you give your consent to the privacy practices described in this document. If you disagree with any part, you may contact us or choose not to use the relevant service.

This Privacy Policy is to be read together with Terms and Conditions and Responsible Gaming Policy us to form your overall agreement with SPBU77.


2 Information We Collect

SPBU77 only collects information that is genuinely necessary to provide you with a safe, compliant, and high-quality service. We do not collect excessive data beyond our operational needs.

Data Category Example Information Primary Purpose
Identity Information Full name, date of birth, identification card number KYC verification & legal compliance
Contact Information Email address, phone number Account communications & customer support
Financial Information Bank account number, transaction history Deposit & withdrawal processing
Technical Data IP address, device type, web browser Security & fraud detection
Usage Data Game history, betting preferences, session duration Service enhancement & responsible gaming
Communication Data Support chat logs, emails with us Complaint resolution & quality improvement

We do not collect credit card numbers directly. All card transactions are processed through PCI-DSS compliant payment providers, meaning full card numbers never reach SPBU77 servers.


3 How We Use Your Data

Every piece of data we collect has a clear and legitimate purpose. SPBU77 uses your personal information for the following purposes only:

  • Account Management: Creating, verifying, and maintaining your member account, including KYC identity verification as required by regulations.
  • Transaction Processing: Processing deposits, withdrawals, and any financial transactions related to your account efficiently and securely.
  • Service Delivery: Enabling you to access all games, promotions, and platform features available based on your preferences.
  • Security & Fraud Prevention: Detecting and preventing unauthorized access, fraud, money laundering, and other illegal activities.
  • Legal Compliance: Meeting legal obligations, regulations, and directions from relevant authorities.
  • Service Communications: Sending important notifications related to your account, transactions, policy updates, and security information.
  • Responsible Gaming: Monitoring gaming patterns to identify signs of problem gambling and provide the necessary support.
  • Platform Improvements: Analyzing how you use the platform to improve overall user experience, performance, and usability.

We do not use your data to make automated decisions that negatively affect you without human review. Any significant risk assessments or account actions will be reviewed by our team before being carried out.


4 Sharing Information with Third Parties

SPBU77 takes a highly limited and cautious approach to sharing member information. We do not sell your personal data to any third party for marketing purposes. Data sharing only occurs in the following limited situations:

  • Payment Providers: Information required to process your financial transactions is shared with trusted, PCI-DSS compliant payment processors.
  • Game Providers: Minimum technical data required to launch games and resolve any technical disputes is shared with our licensed game providers.
  • KYC Services: Identity information is shared with encrypted third-party identity verification providers for regulatory background checks.
  • Authority: We will disclose information when required by law, court order, or a legitimate request from law enforcement authorities.
  • Fraud Prevention: In very limited circumstances, information may be shared with industry fraud prevention platforms to protect the broader safe online gambling ecosystem.
Data Protection Agreement

All our third-party partners and service providers are required to sign a strict Data Processing Agreement (DPA). They may only use your data for purposes we specify and must adhere to security standards equal to or higher than those of SPBU77.


5 Cookies & Tracking Technologies

SPBU77 uses cookies and similar tracking technologies to keep the platform functioning properly, enhance your user experience, and protect the security of your session. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication, session security, and account preferences. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting information on how you use the platform — pages visited, time spent, and errors encountered — to help us improve the overall experience.
  • Functional Cookies: Saving your preferences such as language, time zone, and display settings so you don't need to reconfigure them every time you log in.
  • Security Cookies: Detecting suspicious activity, preventing cross-site request forgery (CSRF), and ensuring every session is legitimate and secure.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect your ability to log in or use certain platform features.


6 Data Security

We implement multiple layers of technical and organisational safeguards to keep your data secure at all times. Key security measures we have in place include:

  • Data encryption in transit using TLS 1.3 protocol and at rest using AES-256.
  • Two-factor authentication (2FA) for all staff access to data management systems.
  • 24/7 real-time threat monitoring by an experienced cybersecurity team.
  • Regular security audits by independent third parties and annual penetration testing.
  • A patch management program that ensures all systems are kept up to date with the latest security fixes.
  • Mandatory security awareness training for all spbu77 staff who handle member data.
  • A comprehensive incident response plan to ensure any data breach is identified and addressed promptly.
Data Breach Notification Procedure

In the event of any data breach affecting your personal information, SPBU77 is committed to notifying you within 72 hours of becoming aware of the incident, in line with international best practices. The notification will include details of the incident, the data potentially affected, and the steps taken to address it.


7 Your Rights Over Personal Data

SPBU77 fully respects your rights over your personal data. You have the following rights, which can be exercised at any time by contacting our team:

Right to Access

Request a copy of all personal data we hold about you in a readable format.

Right to Rectification

Request correction of any inaccurate or incomplete data in our records.

Right to Erasure

Request deletion of your personal data, subject to legal retention obligations.

Right to Data Portability

Receive your data in a structured format that can be transferred to another platform if needed.

Right to Restriction of Processing

Request that we restrict the processing of your data while any dispute or review is in progress.

Right to Object

Object to the processing of your data for specific purposes such as profile analysis or direct marketing.

To exercise any of the above rights, contact our privacy team via live chat or email. We will process your request within 30 business days and may request identity verification beforehand to protect the security of your account.


8 Data Retention

SPBU77 retains your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable law.

  • Active Account Data: Retained for as long as your account is active and for a reasonable period after account closure for support purposes.
  • Financial Records: Retained for a minimum of 7 years after the last transaction, in compliance with anti-money laundering legal requirements.
  • KYC Documents: Retained for the period specified by applicable regulations, generally not exceeding 5 years after account closure.
  • Communication Logs: Support chat logs and emails are retained for 3 years for dispute resolution and quality improvement purposes.
  • Technical Data: Server logs and session data are retained for a maximum of 12 months for security and audit purposes.

Once the retention period expires, data will be securely deleted using methods that ensure it cannot be recovered. For data stored in backup format, deletion will be carried out in the next scheduled backup deletion cycle.


9 Third-Party Links & Services

The SPBU77 platform uses certain third-party services to support our operations, including licensed game providers, payment processors, and customer support systems. While we select these partners carefully, each provider has their own privacy policy governing how they handle data.

Key things you need to know about third-party interactions:

  • All third-party providers we work with are required to comply with security standards equivalent to those of SPBU77.
  • We only share the minimum data necessary for each service — the principle of data minimisation is strictly observed.
  • Game providers may retain your game session data for legitimate technical dispute resolution purposes.
  • SPBU77 is not responsible for the privacy practices of other platforms or websites that you may access independently outside of our platform.

If you would like a full list of third-party providers we work with and how data is shared with them, please contact our privacy team via live chat for more information.


10 Policy Amendments & Contact Us

SPBU77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. You will be notified of any significant amendments via:

  • In-platform notification upon your next login.
  • Email to the address registered to your account.
  • Announcements in the platform's news section or notice board.

The "Updated" date at the top of this document will always reflect the latest version. Continued use of the platform after amendments take effect will be considered acceptance of the updated policy.

If you have any questions, concerns, or wish to exercise your privacy rights, our team is ready to assist:

Contact Our Privacy Officer
Live Chat — available 24/7 via the platform
Response time: within 30 business days for data rights requests
Version 1.3  |  Effective date: 1 January 2026

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